Terms & Conditions

These Terms & Conditions form a binding agreement between you and MindMillers Foundation. Please read them before using the Platform. They cover what you may and may not do here, who owns what, how mentorship works, how we may end an account, and how disputes are resolved. Sections 16, 17 and 21 limit our liability and affect how claims are brought, so read those closely.

1. The agreement

These Terms & Conditions (the “Terms”) govern your access to and use of the MindMillers platform at portal.mindmillers.com and its companion mobile and desktop applications (the “Platform”), operated by MindMillers Foundation (“MindMillers”, “we”, “us”, “our”).

By accepting an invitation, creating an account, or otherwise using the Platform, you agree to these Terms. If you do not agree to them, do not use the Platform.

These Terms incorporate by reference our Privacy Policy and our Legal Terms & Notices. Together they are the whole of the agreement between us. Where a genuine conflict arises, these Terms prevail on matters of use and conduct, the Privacy Policy prevails on matters of personal data, and the Legal Terms & Notices prevail on entity details, disclaimers and takedown procedure.

If you use the Platform on behalf of an organisation, you confirm you have authority to bind that organisation, and “you” means both you and that organisation.

2. Definitions

Member

Any individual with an active MindMillers account, whether participating as a founder, entrepreneur, mentor or in another capacity.

Mentor

A Member who offers guidance through sessions, groups or published content.

Content

Anything posted, uploaded, sent or otherwise made available on the Platform — text, images, files, comments, messages, listings, reviews and profile information.

Your Content

Content that you create or supply.

Platform Content

Content we create or license — the software, design, branding, editorial material, knowledge-base articles and curated resources.

Session

A mentorship meeting arranged through the Platform, whether held in MMSpace or through an external meeting provider.

3. Eligibility and invitation

MindMillers is an invitation-only community. To hold an account you must:

• Be at least 18 years old and have the legal capacity to enter into a binding contract.
• Hold a valid invitation, issued by us or by a Member entitled to nominate.
• Not be barred from receiving our services under any applicable law, including sanctions and export-control law.
• Not have had a previous MindMillers account terminated by us for breach of these Terms, unless we agree otherwise in writing.

Admission is at our discretion. An invitation request does not create any entitlement to membership, and we are not obliged to give reasons for declining one. You confirm that the information in your request and in your profile is accurate, current and complete, and you agree to keep it that way.

If you nominate another person for an invitation, you confirm that you have a genuine professional relationship with them and that you are entitled to give us their contact details.

4. Your account

• Your account is personal to you. Do not share it, sell it, transfer it, or let anyone else use it.
• Choose a strong, unique password. We strongly recommend enabling multi-factor authentication.
• You are responsible for everything that happens under your account, except to the extent it results from our own failure.
• Tell us at once at hello@mindmillers.com if you suspect unauthorised access.
• You may close your account at any time from your account settings. Deletion follows the process and timing described in the Privacy Policy.

5. Membership and fees

Membership of the Platform is currently provided at no charge to invited Members, and we do not collect payment details. We may introduce paid features in future. If we do, we will describe the charges and the payment, renewal, cancellation and refund terms before you commit to anything, and no charge will be made without your express prior agreement. Any fees privately agreed between a Mentor and a Member outside the Platform are a matter between them — see section 10.

6. What the Platform provides

The Platform offers, among other things:

• A member feed, discussion groups and direct messaging.
• Mentor discovery, availability and session booking, with reminders and post-session reviews.
• MMSpace audio and video rooms.
• Events, announcements, opportunities, startup job listings and an idea board.
• Curated knowledge-base material, articles and partner offers.
• An AI assistant and a CV-to-job matching tool.

We may add, change, suspend or withdraw features. Where a change materially reduces what the Platform offers you, we will give reasonable notice unless the change is required for security, legal compliance or to address an urgent operational problem. We do not promise that the Platform will be uninterrupted or error-free, and we may take it down for maintenance.

7. Acceptable use

MindMillers works because Members treat it as a professional space. You agree to use the Platform lawfully and in keeping with its purpose. You must not:

7.1 Conduct towards other people

• Harass, bully, threaten, stalk, defame or intimidate any person.
• Post content that is hateful or discriminatory on the basis of race, caste, ethnicity, religion, sex, gender identity, sexual orientation, disability, age or any other protected characteristic.
• Post sexually explicit, obscene or gratuitously violent material.
• Impersonate any person or organisation, or misrepresent your identity, credentials, employment or affiliation.
• Publish another person's private or personal information without their consent, or forward another Member's direct messages or Session content without their agreement.

7.2 Content and commercial conduct

• Post false, misleading or deceptive content, including fabricated credentials, results or endorsements.
• Send unsolicited bulk messages, chain messages, pyramid or referral schemes, or any form of spam.
• Use the Platform primarily to advertise, recruit for an unrelated venture, or solicit investment, except in the spaces expressly provided for that purpose.
• Post content that infringes anyone's copyright, trade mark, trade secret, confidentiality obligation, privacy or other rights.
• Disclose confidential information belonging to your employer or a third party without authority.
• Publish investment, legal, medical, tax or other regulated advice in a way that suggests you are licensed to give it when you are not.

7.3 Technical conduct

• Attempt to gain unauthorised access to any account, server or system, or to bypass authentication, rate limits or access controls.
• Scrape, crawl, harvest or bulk-export Member data, profiles or content by any automated means, or copy them into another database or product.
• Upload malware, or anything designed to disrupt, damage or degrade the Platform.
• Reverse engineer, decompile or disassemble the Platform, except to the extent that applicable law expressly permits it despite this restriction.
• Interfere with the Platform's operation, place an unreasonable load on it, or use it to build a competing product.
• Use the Platform, or Content taken from it, to train a machine-learning model without our prior written consent.

7.4 Legal compliance

• Do not use the Platform for any unlawful purpose, or in breach of any applicable local, national or international law, including the Information Technology Act 2000 and the rules made under it.
• Do not upload content prohibited under Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, including content that threatens the unity, integrity, defence, security or sovereignty of India, public order, or relations with foreign states.

If you see something that breaks these rules, report it through the Platform or write to grievance@mindmillers.com.

8. Your content and the licence you grant

You keep ownership of Your Content. These Terms do not transfer any intellectual property in it to us.

To operate the Platform we need permission to handle it. You therefore grant MindMillers Foundation a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, adapt for technical purposes (such as resizing an image or generating a preview), publish and display Your Content solely for the purpose of operating, securing, promoting within the Platform, and improving the Platform, and to distribute it to the Members you have chosen to share it with. The licence lasts for as long as Your Content is on the Platform and, for the limited purposes of backups, dispute resolution and legal compliance, for a reasonable period afterwards.

We will not use Your Content in external advertising or a public marketing campaign without asking you first.

You confirm, for everything you post, that:

• You own it or have all rights and permissions needed to post it and to grant the licence above.
• It does not infringe anyone's rights and does not breach any confidentiality obligation you are under.
• It complies with section 7.

Where Your Content is removed or your account is closed, copies may remain in another Member's record of a shared conversation, in search indices for a short period, and in backups until they are overwritten in the ordinary course.

9. Moderation and removal

We are not obliged to monitor Content, and we do not pre-screen it. We may, but need not, review, remove, restrict or edit any Content that we reasonably consider breaches these Terms, is unlawful, or harms the community.

Where we remove Your Content or restrict your account, we will tell you what was removed and why, unless telling you is prohibited by law or would prejudice an investigation. You may appeal by writing to grievance@mindmillers.com within 30 days, and a person not involved in the original decision will review it.

As an intermediary, we act on valid legal orders and on properly made complaints in accordance with the process set out in our Legal Terms & Notices.

10. Mentorship sessions

10.1 What MindMillers is, and is not

MindMillers introduces Members to Mentors and provides the tools to arrange and hold a Session. We are not a party to the mentorship relationship. Mentors are independent individuals, not our employees, agents or representatives, and we do not supervise, direct or control what they say. We do not verify a Mentor's credentials beyond the checks made at admission, and we make no representation about the quality, suitability or outcome of any Session.

10.2 Guidance is not professional advice

Guidance given on the Platform reflects a Mentor's personal experience and opinion. It is not legal, financial, investment, tax, accounting, medical or other professional advice, and it must not be relied on as a substitute for advice from a qualified, licensed professional who knows your circumstances. Decisions you take after a Session are yours alone.

10.3 Conduct around Sessions

• Attend Sessions you have booked, on time, and cancel as early as you reasonably can if you cannot make it. Repeated no-shows may lead to restrictions on booking.
• Treat what is discussed in a Session as confidential unless both participants agree otherwise.
• Do not record a Session — audio, video or transcript — without the express consent of every participant, given before the recording starts.
• Reviews and ratings must be honest, based on a Session you actually attended, and free of personal abuse. Do not solicit, trade or manipulate reviews.

10.4 Arrangements outside the Platform

If you and a Mentor agree to continue outside MindMillers — a paid engagement, a consulting arrangement, an advisory role or an investment — that agreement is entirely between you. We are not a party to it, we take no fee from it, and we have no liability arising from it. We strongly recommend you put such arrangements in writing and take independent advice.

11. AI features

The Platform includes an AI assistant and automated matching tools built on third-party language models. Output is generated statistically and may be inaccurate, incomplete or out of date. It is not advice, it is not reviewed by a person before you see it, and you must verify anything you intend to rely on.

Do not enter confidential information belonging to a third party, personal data about other people, or credentials into the assistant. You are responsible for how you use its output, including checking that it does not infringe anyone's rights. We do not claim ownership of AI output generated for you, and we make no representation that it is unique to you or that it is protectable by copyright.

12. Third-party services and links

The Platform links to and integrates with services we do not control — meeting providers such as Zoom and Google Meet, job listings aggregated from public job boards, partner offers, and sites linked to from Member content or articles. We do not endorse them, we are not responsible for their content, availability, accuracy or practices, and your use of them is governed by their own terms and privacy notices. Check them before you rely on them.

13. Our intellectual property

The Platform, its software, design, structure, look and feel, and all Platform Content are owned by MindMillers Foundation or its licensors and are protected by copyright, trade mark and other laws. “MindMillers”, “MMSpace”, the MindMillers logo and our other marks are our property. Nothing in these Terms grants you any right in them.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Platform for your own professional development and participation in the community. You may not reproduce, distribute, publicly display, sell, or create derivative works from Platform Content, or use our marks, without our prior written consent.

If you send us feedback, suggestions or ideas about the Platform, we may use them freely and without obligation or payment to you.

14. Privacy

How we handle personal data is set out in our Privacy Policy, which explains our lawful bases, the recipients of data, retention periods, and your rights under the GDPR and India's Digital Personal Data Protection Act, 2023. By using the Platform you acknowledge that policy.

15. Suspension and termination

By you. You may stop using the Platform and close your account at any time from your account settings.

By us. We may suspend or terminate your access where:

• You breach these Terms, and the breach is either serious or not remedied within a reasonable period after we ask.
• Your conduct presents a risk to other Members, to us, or to the security or integrity of the Platform.
• We are required to do so by law or by a competent authority.
• Your account has been inactive for an extended period, after we have given you notice and an opportunity to keep it.
• We discontinue the Platform, in which case we will give you reasonable notice and a period in which to export Your Content.

Except where immediate action is needed for safety, security or legal compliance, we will give notice and, where the circumstances allow, an opportunity to put things right. You may appeal a termination under section 9.

On termination, your licence to use the Platform ends and we will delete or anonymise your data in accordance with the Privacy Policy. Sections 8, 13, 16, 17, 18, 21 and 23 survive termination.

16. Disclaimers

To the fullest extent permitted by law, the Platform is provided “as is” and “as available”, and we disclaim all warranties, conditions and representations of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, or quiet enjoyment.

In particular, we do not warrant that:

• The Platform will be uninterrupted, timely, secure or free of errors or defects.
• Content on the Platform, including Content posted by Members, knowledge-base material, job listings, partner offers and AI output, is accurate, complete, current or suitable for your purposes.
• Any Mentor is qualified, available, or will deliver any particular result.
• Your participation will lead to any funding, hiring, partnership, business outcome or other benefit.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any right you have as a consumer that cannot be waived.

17. Limitation of liability

To the fullest extent permitted by law, and subject to the paragraph immediately above:

• We are not liable for any indirect, incidental, special, consequential, exemplary or punitive loss, or for any loss of profit, revenue, business, goodwill, opportunity, anticipated savings or data, however caused and on any theory of liability.
• We are not liable for the acts, omissions, Content or advice of any Member or Mentor, for the outcome of any Session, or for any arrangement you make outside the Platform.
• We are not liable for loss arising from unauthorised access to your account where that access resulted from your failure to keep your credentials secure.
• Our total aggregate liability arising out of or in connection with these Terms and your use of the Platform, in any 12-month period, is limited to the greater of the total amount you paid us in that period and INR 10,000.

Some jurisdictions do not allow certain exclusions or limitations. Where that is so, the exclusions and limitations above apply to the maximum extent that jurisdiction permits, and the rest of this section remains in force.

18. Indemnity

You agree to indemnify and hold harmless MindMillers Foundation, its trustees, officers, employees and agents against any claim, demand, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of or connected with: Your Content; your use of the Platform; your breach of these Terms or of any applicable law; your infringement of a third party's rights; or any dispute between you and another Member. We will notify you promptly of any such claim, allow you to control the defence of it with counsel reasonably acceptable to us, and cooperate at your expense. You may not settle a claim in a way that imposes an obligation or admission on us without our written consent.

19. Force majeure

Neither party is liable for failure or delay in performing its obligations (other than an obligation to pay money) caused by an event beyond its reasonable control — including natural disaster, epidemic, war, civil unrest, act of government, strike, failure of a telecommunications or internet provider, power failure, or a large-scale cyber attack.

20. Grievance Officer

In accordance with the Information Technology Act, 2000 and Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of our Grievance Officer are set out in our Legal Terms & Notices. Complaints are acknowledged within 24 hours and resolved within 15 days of receipt.

21. Governing law and disputes

These Terms and any dispute arising out of or in connection with them, including non-contractual disputes, are governed by the laws of India, without regard to conflict-of-laws principles.

Step one — talk to us. Before starting formal proceedings, please raise the matter with our Grievance Officer at grievance@mindmillers.com. Most issues are resolved this way. The parties will attempt in good faith to settle the dispute within 30 days of that notice.

Step two — arbitration. If the dispute is not settled, it shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by agreement between the parties. The seat and venue of arbitration shall be [city], India, and the language shall be English. The award shall be final and binding.

Courts. Subject to the above, the courts at [city], India shall have exclusive jurisdiction, and each party submits to that jurisdiction. Either party may apply to any court of competent jurisdiction for urgent interim or injunctive relief.

If you are a consumer in the EEA or the UK, nothing in this section deprives you of the protection of the mandatory consumer-protection laws of your country of residence, or of your right to bring proceedings in the courts of that country.

22. Changes to these Terms

We may revise these Terms as the Platform or the law changes. The “last updated” date at the top always reflects the current version, and we keep the previous version available on request.

For material changes we will give you at least 15 days' notice by email or by a prominent notice on the Platform before they take effect. Continuing to use the Platform after that date means you accept the revised Terms. If you do not accept them, you may close your account before they take effect. Changes required by law or needed to address a security risk may take effect immediately.

23. General

• Entire agreement. These Terms, with the Privacy Policy and the Legal Terms & Notices, are the entire agreement between you and us about the Platform, and replace any earlier understanding on the subject.
• Severability. If any provision is held invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or struck out, and the remaining provisions continue in full force.
• No waiver. A failure or delay in enforcing any provision is not a waiver of it, and a single or partial exercise of a right does not prevent further exercise.
• Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to an affiliate or to a successor in connection with a merger, restructuring or transfer of the Platform, on notice to you.
• Notices. We give notice by email to the address on your account, or by a notice on the Platform. You give notice to us at legal@mindmillers.com or at our registered office.
• No third-party rights. No person other than you and MindMillers Foundation has any right to enforce these Terms.
• Relationship. Nothing in these Terms creates a partnership, joint venture, employment or agency relationship between you and us.
• Language. These Terms are made in English. Any translation is provided for convenience, and the English text governs.

24. Contact

For questions about these Terms, write to legal@mindmillers.com. For complaints, write to grievance@mindmillers.com.